How to Connect Telegram Bot to Your PrimeXBT Account

Explore our detailed guide on connecting to and utilizing the PrimeXBT trading bot via Telegram.

Step #1 – Enable 2FA on Your Account

Before proceeding, ensure that Two-Factor Authentication (2FA) is activated on your PrimeXBT account for added security.

Step #2 – Access the Bot Connection Interface

• Log into your PrimeXBT account.
• Navigate to the System Preferences menu.
• Click on the ‘Connect Bot’ button to initiate the process.

Step #3 – Link Your Account

• Copy the digital secret key presented to you.
• Click on the ‘MyPrimeXBTBot’ link, which redirects you to Telegram.

• In Telegram, hit ‘START’ to begin the bot interaction.

• Paste your digital secret key into the chat to finalize the connection between your PrimeXBT account and the Telegram Bot. Upon successful authorization, you’ll receive a confirmation message along with a list of available commands.

How to Use Telegram Bot to Contact PrimeXBT Support

After successfully connecting your account to the Telegram Bot, reaching out to our support team is straightforward:

Initiate Contact

• Type /help in the bot chat and follow the provided instructions to start a live chat.

• You will then be connected to our support team via live chat, where you can ask for assistance or inquire about any aspect of PrimeXBT services.

To Disconnect

If you wish to sever the link between your PrimeXBT account and the Telegram Bot:

1. Go back to the System Preferences menu in your PrimeXBT account.
2. Click the ‘Disconnect’ button found in the ‘Telegram Bot’ module to terminate the bot connection securely.