Privacy Policy

The PrimeXBT Privacy Policy outlines comprehensive rules and principles for the handling, protection, and use of personal information collected from its users. These rules are designed to ensure compliance with legal requirements, safeguard user privacy, and maintain transparency in data processing practices. Below is a detailed explanation of each point outlined in the privacy policy:

  1. Data Collection and Purpose

PrimeXBT collects personal information necessary to fulfill contractual obligations, comply with legal requirements, provide requested services to users, improve service offerings, personalize the user experience on the platform, and ensure the security of its services. This collection of personal data allows PrimeXBT to deliver, personalize, and enhance its services based on user interactions and preferences.

  1. Types of Collected Data
  • General Information: This includes unique identifiers, browser types and settings, device types and settings, operating system information, mobile network information, application version numbers, and details of user interactions with the service.
  • Customer-Specific Information: To create an account, users must provide a username, email, and password. PrimeXBT may also request additional information such as name, surname, contact details, date of birth, financial information, occupation, location data, trading experience, and risk tolerance to provide tailored services.
  • Actions Taken on the Platform: Information on products traded, historical trade and investment data, user preferences for certain products and services, and user interactions within the platform.
  • KYC Documents: For compliance with anti-money laundering laws, PrimeXBT may request identification documents such as passports, driver’s licenses, national identity cards, utility bills, confirmation of source of funds, and other relevant documents.
  1. Use of Cookies

PrimeXBT employs cookies to distinguish users, enhance website experience, and for analytical purposes. By visiting and using the PrimeXBT website, users consent to the use of cookies, which helps the platform to provide more personalized content and advertising.

  1. Use of Personal Information

The information collected is utilized to provide, maintain, and improve services, fulfill user requests, conduct research and development of new services, detect and prevent fraudulent activities, personalize services including targeted advertising, and communicate with users about products, services, offers, and events.

  1. Disclosure of Personal Information

PrimeXBT may share personal information with third-party service providers, introducing brokers, affiliates, payment processors, auditors, regulatory authorities, and others as necessary to provide its services, comply with legal obligations, or with user consent. This includes sharing information for administrative, IT, analytics, financial, regulatory compliance, and marketing optimization services.

  1. International Data Transfers

Personal data may be transferred to and processed in countries outside the European Economic Area (EEA). PrimeXBT ensures that such transfers are conducted securely and in accordance with legal requirements and privacy policy standards.

  1. Data Protection Measures

PrimeXBT commits to implementing and maintaining appropriate technical and organizational measures to ensure a level of security appropriate to the risk, protecting personal data from accidental or unlawful destruction, loss, alteration, unauthorized disclosure, or access.

  1. User Rights

Users have rights regarding their personal data, including the right to be informed about data collection, access their personal data, request rectification of inaccurate data, and more. PrimeXBT provides mechanisms for users to exercise these rights.

  1. Policy Amendments

PrimeXBT reserves the right to amend the Privacy Policy as necessary. Users will be notified of any significant changes through updates published on the website or via email.

  1. Contact Information

For questions or concerns regarding the Privacy Policy, users can contact PrimeXBT through the provided contact details, ensuring a channel for communication regarding privacy matters.

This detailed overview encapsulates PrimeXBT’s commitment to privacy, data protection, and compliance with regulatory standards, ensuring that users’ personal information is handled with care and transparency​​.