For assistance or inquiries, numerous contact options are available to support you.

PrimeXBT team.

PrimeXBT offers 24/7, eager to address all queries and assist with any issues. Reach out via the following contact methods:

To initiate a live chat on the PrimeXBT website or app, follow these steps:

  1. Navigate to the bottom right corner of the screen and locate the chat icon.
  2. Click on the icon to open the chat window.
  3. If prompted, enter your name and email address to start the conversation.
  4. Type your message or question in the text box and press Enter to send.

A support agent will join the chat shortly to assist you.

PrimeXBT live chat.

For support via email, reach out to PrimeXBT at [email protected]. Our team is dedicated to providing prompt and thorough assistance to address your needs.

PrimeXBT maintains a dynamic presence across various social media platforms, ensuring you can stay connected and informed. Follow us for the latest updates and community interactions.

PrimeXBT Facebook

PrimeXBT Facebook.

Stay connected with PrimeXBT on Facebook for the latest news, updates, and community discussions. Engage with our content and become part of our growing community.

PrimeXBT Twitter/X

PrimeXBT Twitter.

Follow PrimeXBT on Twitter for real-time updates, market insights, and engaging content tailored for our followers. Join the conversation. 

PrimeXBT Youtube

PrimeXBT Youtube.

Subscribe to PrimeXBT on YouTube for in-depth tutorials, market analysis, and exclusive interviews. Enhance your trading knowledge with our video content.


PrimeXBT Reddit.

Engage with the PrimeXBT community on Reddit. Share your experiences, ask questions, and connect with other traders in a vibrant and supportive environment. 


PrimeXBT Telegram.

Join the PrimeXBT Telegram group for instant notifications, a direct line to support, and a community of fellow traders. 


PrimeXBT Instagram.

Follow PrimeXBT on Instagram for behind-the-scenes content, trading tips, and visual insights into the world of trading. 


PrimeXBT Discord.

Become part of the PrimeXBT Discord community for live discussions, trading strategies, and a space to connect with traders at all levels.

PrimeXBT operates under Prime Technology Ltd., registered in Seychelles with the company number 217308, and Prime XBT Trading Services Ltd, incorporated in the Republic of the Marshall Islands with registration number 120813.

Established in 2018, PrimeXBT has rapidly grown into a prominent trading platform, offering access to over 110 trading assets. The platform boasts an impressive average daily trading volume exceeding $1 billion, supported by more than 12 liquidity providers. 

Operating globally, PrimeXBT has expanded its presence with three offices worldwide and a dedicated team of over 150 employees committed to providing exceptional trading services.